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Q.
[R Product] How to Save (Upload) Alarm Data to a USB Memory Stick
Function/Development
A.
  1. To copy to USB memory manually:
    Attach the USB memory to TOP or press the [USB] button in the top menu on the RUN screen to open the USB menu.

After pressing the [Global Data] button, the [Log Upload/Alarm Upload] button will appear below.
Click [Alarm Upload], and the [Select Path] screen will appear, where you can set the save path for the alarm file. Clicking [OK] will start the upload process.
When complete, the alarm data will be saved in CSV format on the USB memory. The CSV file can be opened with Excel or a standard editor (like Notepad).

  1. To copy automatically according to set conditions:
    ※ This function is supported from TOP Design Studio V1.4.10 and above.
    Register an object (Image/Touch/Rectangle/Arithmetic, etc.) with an [Effects and Operation] page.
    Set the [Operation] - [Special] - [System] - [Alarm CSV Export] and choose [USB] as the save location.
    Whenever the set condition is met, alarm data is copied to the USB memory. The alarm data is stored as a CSV file by date. The file name format is [2019-07-04 (the date of the alarm data)_A01 (Group ID)_ALARM.CSV].

  2. To copy an alarm file backed up on an SD card to a USB memory:
    You can use the file explorer to copy alarm files backed up on the SD card to a USB memory, as shown in the diagram. Start the file explorer from the TOP main menu [File Browser], or on the TOP run screen by clicking the [Browser] button.

Mount the USB memory onto the TOP main unit.
Press the [Memory] button at the top left to switch to SD card mode.
In the SD card's [HMIAlarmBlock1 (block number)] folder, select the alarm files (.CSV). To select multiple files, press the [Select] button, then select each file you wish to copy in order. Press [Copy] to copy.
Press the [Memory] button again to switch to USB memory mode.
After selecting the folder to paste into, press the [Paste] button to complete the copying process.

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Q.
[R Product] Log/Alarm/Recipe Memory Settings
Function/Development
A.

The memory used to store data such as logs, alarms, and recipes is backup memory.
This memory is fixed at 512KB and the total capacity cannot be changed.

Within the 512KB, you can allocate memory to logs, alarms, and recipes as needed.
Run the [Project] - [Properties] menu to open the [Project Options] screen.

In [TOP Settings] - [Project Options] - [Partition Settings], you can adjust the memory allocation for logs, alarms, and recipes.
Check the required sizes in the [Log], [Alarm], and [Recipe] settings under the [Project] menu and ensure that the allocation in Partition Settings is sufficient.

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Q.
[TOPRE Series] Detailed Specifications of COM Ports
Product
A.

For TOPRE0400WD / TOPRE0400WD NE / TOPRE0700WD / TOPRE0700WD NE (TOPRE Series) products, there is only one COM port physically visible. However, this port is separated into COM1/COM2 in the software.
Pins 2, 3, and 5 of the serial COM port are used for COM1 RS-232C communication,
while pins 1, 4, 6, and 9 of the same serial COM port are used for COM2 RS422/485 communication.

Previous models (XTOP04TW-UD / XTOP07TW-LD / XTOP07TW-LD-E / XTOP07TW-UD) provided two COM ports: COM1 communicated only with RS-232C, and COM2 supported RS-232C/422/485 communication.

If you previously set up RS-232C communication with the PLC on COM2 and transfer the same project file directly to a TOPRE Series device, communication will not work due to a change in the port configuration. This is because the COM2 port of the TOPRE Series does not support RS-232C communication.

In this case, proceed as follows:

  1. Launch the [Project - Properties] menu in TOP Design Studio.
    In [Project Options], move the PLC configured on COM2 to the COM1 port.
    Select the PLC for COM2 with your mouse and drag & drop it to COM1.
    Transfer the project file again.

  2. After moving to the menu screen using the Exit button in the top menu of TOP, go to [Control Panel - Serial] and match the COM1 communication settings to the PLC settings.
    Run the [Control Panel - PLC] menu and press the [Communication Diagnostics] button at the bottom to check if communication succeeds.

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Q.
[R Product] How to Move the PLC from COM2 to COM1 Port
Function/Development
A.

If the PLC is set to COM2 in the project file, you need to open the project file on your PC, change the setting to COM1, and then transfer it to TOP.
Run the [Project] - [Properties] menu; the [Project Options] screen will appear.

On the left side, under [Device Setup], you will see the PLC set to the COM2 port.
To move this PLC to COM1, click on the PLC and drag & drop it to [COM1].

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Q.
[R Product] Viewing TOP Design Studio in English
Software
A.
There is not a separate Korean or English version of the TOP Design Studio software.
You can change the language by selecting [English/Korean] from the [View] menu at the top of the software.
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Q.
[R Series] Explosion-Proof Models and Certifications
Product
A.
Explosion-proof models are specially designed products that have obtained official explosion-proof certifications.
 
------------------------------------------------------
 
* Explosion-Proof Certifications
The following certifications are recognized for explosion-proof compliance:
1. KCS (Korea Certification Safety): Korean explosion-proof certification
2. NEPSI (National Supervision and Inspection Center for Explosion Protection and Safety of Instrumentation): Chinese explosion-proof certification
3. CCC (China Compulsory Certification): Chinese explosion-proof certification
4. ATEX (ATmosphères Explosibles): European explosion-proof certification
5. UL/cUL in Hazloc (Hazardous Location Certification) : UL (US), cUL (Canada) explosion-proof certification
6. IECEx Certification of Conformity: Global Standard explosion-proof certification

All certified models comply with the T6 temperature class and are rated:
Ex nA IIC T6 (Note:IIC” includes both IIA and IIB gas groups)
 
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* Available Explosion-Proof Models
1. TOPRX Series (Certified: KCs, UL/cUL in Hazloc, ATEX, CCC, IECEx)

- TOPRX1500XD-Ex
- TOPRX1200XD-Ex
- TOPRX1200SD-Ex
- TOPRX1000SD-Ex
- TOPRX1000VD-Ex
 
2. TOPRT1210SD-Ex (Certified: KCS, CCC, ATEX, Hazloc, IECEx)
- TOPRT1210SD-Ex
 
3. TOPRT40 Series (Certified: KCs, ATEX, IECEx, Hazloc)
- TOPRT1540XD-Ex
- TOPRT1240XD-Ex
- TOPRT1040XD-Ex
 
4. TOPRT Series Certificates (Certified: IECEx, ATEX)
- TOPRT1950WD-Ex 01
- TOPRT1550WD-Ex 01
 
 
* Download certificates:
https://www.m2i.co.kr/eng/service/download3.php#link_point
 
 
* Certificates can also be downloaded from:
[M2I Website] - [Service] - [Certificates]
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Q.
[R Series] How to Dock the [Project Manager] Window on the Left Side
Product
A.
In TOP Design Studio, windows like the Project Manager are referred to as Docking Windows.
You can find them by clicking [View] in the top menu of the TOP Design Studio interface.
 
The available Docking Windows include:
- Project Manager
- List Window
- Property
- User Library
 
By default, when TOP Design Studio is installed:
- [Project Manager] and [List] appear on the left side,
- [Property] and [User Library] appear on the right side.
You can customize the layout by showing/hiding specific windows or changing their docked positions.
 

* Understanding the Docking Window Controls
In the top-right corner of each Docking Window, you’ll find two buttons:
- [X] : Closes the window.
- [Pin] : Toggles between docked (pinned) and auto-hide modes.
 
If you accidentally close the [Project Manager] window by clicking [X], you can bring it back by going to:
[View] - [Docking Window] - [Project Manager]
However, the window may reappear in a floating state rather than docked to the left.
 
 
* How to Dock the Project Manager to the Left
To dock the Project Manager window to the left:
1. Click and hold the title bar of the Project Manager window.
2. Drag it all the way to the left edge of the TOP Design Studio screen.
3. When a docking guide appears, release the mouse button to dock the window.
 
Note: If you don’t drag it fully to the edge, the docking will not work properly.
 

Once successfully docked, the window will be fixed on the left side, as shown in the image below.
 

* Using the [Pin] (Auto-Hide) Feature
After docking, the [Pin] icon appears in the top-right of the Project Manager window:
- Clicking the [Pin] will switch to auto-hide mode.
  The window will collapse into a vertical tab on the left side.
- Click the vertical tab (e.g., Project Manager) when needed to temporarily expand the window.
- When you click outside the window, it will automatically hide again — this is called the Auto-Hide feature.
 
To pin the window back (keep it always visible), simply click the [Pin] icon again.
 
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Q.
[XTOP] How to Upload Data (TOP->PC) via Serial Communication
Software
A.
1. RS-232C Serial Cable
For models beginning with XTOP, data can be uploaded to a PC using the COM1 6-pin port on the back of the device via an RS-232C serial connection.
Please note that COM2 is reserved for PLC communication, so be sure to use COM1 for uploading.
 
Refer to the wiring diagram for connecting the COM1 6-pin port to your PC’s serial port in [Comm Manual] of TDS software.
If your PC does not have a serial port and you're using a USB-to-Serial converter, make sure to check the assigned COM port in the Device Manager, and select the correct port when uploading.
 
* Important:
Uploading via serial uses a baud rate of 115,200 bps. Ensure that your "USB TO SERIAL CONVERTER" supports 115,200 baud rate.
 

2. Required Software
There are three different software versions used for uploading, depending on the OS version of your XTOP device.
Please first check the OS version from the device's menu screen.
 
At the bottom of the menu screen, press the [가] button to switch to [A] and display the menu in English.
Go to the [System Info] or [Information] page to find the OS version.
 
Please use the corresponding software based on your device’s OS version:
1) XTOP OS V2.4 -> Use XTOP-Designer V2.4 (Refer to Software page)
2) XTOP OS V3.1 -> Use XDesignerPlus V2.6.58 (Refer to Software page)
3) XTOP OS V4.X -> Use XDesignerPlus V4.8.31 (Refer to Software page)
 
 
3. Upload Procedure
3.1 Using XTOP-Designer V2.4
1. Go to [Transmitter] - [Ethernet/USB/Serial OS/Font Transfer] menu.
2. In the [Transmitter] window, select Serial as the transmission channel and configure communication settings.
3. In the [UP] tab:
- Select [Design]
- Click [Save As...] button to set the file name and destination
- Click [Transfer] to start the upload
 
3.2 Using XDesignerPlus V2.6.58
1. Go to [Transfer] - [Execute Transmitter].
2. In the [Transmitter] window, select [Serial] and configure the communication settings.
3. In the [UP] tab:
- Select [Design] 
- Click [Save As...] to define the save path and file name
- Click [Transmit] to begin uploading
 
 
3.3 Using XDesignerPlus V4.8.31
1. Navigate to [Transmission] - [Execute Transmitter].
2. On the left menu, select [Upload Project (HMI->PC)].
3. Choose Serial as the transmission channel and set communication parameters, then click [Connection].
4. Select [Project] as the upload file type.
5. Set the save path, and click [Transfer] to upload the file.
 
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Q.
[R series Fault Diagnosis Guide] COM2 RS-422 Port Test Method
Product
A.
1. Short Pin No.1 and Pin No.6 (RDA–SDA) and Pin No.4 and Pin No.9 (RDB–SDB) on the COM1/COM2 connector using a clip or jumper wire. Then, access the [Control Panel] from the menu screen.
2. In the [Control Panel], select the [Serial] menu.
3. When the [Serial] window appears, select COM1 or COM2, set the signal level to RS-422, and run the port diagnosis.
4. The Serial Diagnotic window will pop up. If you see [COM2, RS-422: communication, OK], the port is functioning normally.
5. If you have properly shorted the pins but still see [COM2, RS-422: communication, Error], this indicates a potential hardware issue with the port. In this case, please contact our customer support center for service.
 
Note:
[Port Diagnosis] function is different from the [PLC Communication Diagnosis].
[Port diagnosis] is a loopback test that checks whether the hardware port itself is working properly.
To perform a communication test (Diagnostic) with the PLC, go to [Control Panel - PLC] in the menu.
For detailed information on cable wiring and communication settings with PLCs, please refer to the [Comm Manual].
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Q.
[R Product] How to Transfer a Project (Screen) File
Product
A.
The procedure for transferring a project file is the same for all TOP series models: TOPR, TOPRX, TOPRW, TOPRE, and TOPRH. 
 
 
1. Install TOP Design Studio
Download TOP Design Studio from the website under [Service] - [Download] - [Software], and install it on your PC.
 
2. Open the Project File
Launch TOP Design Studio and open the project file with a .TDS extension via [File] - [Open].
 
3. Connect the PC to the HMI
Connect your PC to the TOP unit using either an Ethernet or USB cable.
1) For Ethernet communication: Connect the Ethernet cable, and configure the IP settings on both the PC and the TOP unit.
2) For USB communication: Connect a USB cable to the mini/micro 5-pin port on the front of the TOP unit.

4. Build and Transfer the Project
Press F9 or go to [Trans] - [Full Build & Transfer].
- The "Build" process compiles the project and generates the transfer file (.HBZ).
- If the message "BUILD SUCCESS" appears at the bottom, the file is ready to be transferred.
- If you see "BUILD FAILURE", the transfer cannot proceed:
  - Open the [Error & Warning] page, or
  - Close the [Project Build Dialog] to view the error list at the bottom.
  - Correct all listed errors before retrying.
 
 
 
5. Select the Connection Method (First-Time Only)
The first time you transfer a project, the [Connection Setting] window will appear.
1) For USB: Select USB and click Connect.
 
2) For Ethernet: Select the appropriate PC's IP (Bind IP) address and click Connect.
Once the connection is established, [Infomation] will be displayed. Click "OK" to continue.
From the second transfer onward, the system will remember your last-used connection method and apply it automatically.
 
6. Start the Transfer
In the [Project Build Dialog] window, click the [Send] button at the top to begin.
- The existing project on the TOP device will be deleted and replaced with the new one.
- To automatically launch the transfer after each build, enable [Transmitter auto run at build complete].
- After the transfer is complete, the TOP unit will automatically reboot.
 
7. Verify the Project on the HMI
After reboot, switch to Run Mode to view the project.
To have the HMI start directly in Run Mode when powered on:
- Go to [Control Panel] - [Project Setting].
- Set Start Mode to [Run].
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