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Q.
[R Series] Library Images Not Displayed
Product
A.
The [User Library] is the default image library provided in TDS.

It is automatically added during the installation of TOP Design Studio and is stored in the following directory:
C:\Program Files (x86)\M2I Corp\TOP Design Studio\Library
 
 
If the files are missing in the directory or the library images do not appear as shown above, the following causes should be checked:

[Possible Causes]
1. PC Access Restriction: The folder may be inaccessible due to permission limitations.
2. Firewall or Antivirus Blocking: The files may be blocked by a firewall or antivirus program.

[Solution]
-. Ensure that access permissions are granted to the library folder.
-. Temporarily disable the firewall or antivirus program, log in with an administrator account, and reinstall TOP Design Studio with Run as Administrator.
-. For detailed instructions, refer to the guide: [R Series] How to Reinstall TOP Design Studio in the FAQ.
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Q.
[R Series] "Password has been duplicated" Warning Message When Using Security Level
Product
A.
 
When using the [Security] - [Security Level] function in TDS, the warning message "Password has been duplicated" may appear.
Please check the following conditions:
 
-. The maximum number of security levels is 16, and each level must have a unique password.
 
-. Verify that no passwords are duplicated. (Note: spaces are also recognized as part of the password)
 
-. If there are unused security levels, adjust the [Maximum Level] value accordingly.

-. If the [Password Type] is set to [Ref. Device Address] and this warning still appears:
1. Temporarily change the setting to [Direct].
2. Modify any duplicate passwords (including those containing spaces).
3. Re-select [Address Reference].
 
 
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Q.
[R Series] TDS Offline Simulation Window Does Not Start
Product
A.
In TOP Design Studio, only one instance of [Offline Simulator] can run at a time.
If a duplicate execution is attempted, the simulation may not start and a warning message will appear.
 
 
[Solution]
1. Open the [Task Manager] window on your PC.
2. Go to the [Details] Tab, locate [TDSSimulator.exe], right-click it, and select [End Task].
3. Restart the [Offline Simulator].
 
※ Note: When you restart the [Offline Simulator], you need to close any previously opened simulation windows completely.
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Q.
[R Series] How to Transfer (Download) a Project File to HMI Using a USB Memory Stick
Product
A.
You can transfer a project file from a USB memory stick to the HMI as follows:

Step 1. Create a Transfer File in TDS
In TOP Design Studio, go to [Trans] - [Make Build File].

Step 2. Save the File to USB
When the [Save As] pop-up window appears, set the destination path to the USB memory stick, specify the file name, and save.
The project will be saved as a [.HBZ] project transfer file.

Step 3. Insert the USB into the HMI
Insert the USB memory stick into the HMI.
A USB menu will automatically appear on the HMI screen.
 
Step 4. Select Project Menu
Choose [Project], then press the [HBZ Download] button.
A [Select Project File] pop-up window will appear.

Step 5. Select the Transfer File
From the USB memory stick, select the [.HBZ] project transfer file, then press [OK].

Step 6. Confirm and Complete Transfer
A [Project Change] pop-up message will appear.
Press [OK] to proceed, and the project file will be successfully transferred to the HMI.
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Q.
[R Series] How to Configure 21 CFR Part 11 Option
Product
A.
21 CFR Part 11 is a U.S. FDA regulation that specifies requirements for electronic records and electronic signatures, with broad impact across regulated industries.
 

[Configuration Steps]
1. In TDS, click [Project] - [Security] from the top menu.
 
2. In the Security Settings window, click [21 CFR Part11 Option].
 
3. Select the items you wish to apply, and the changes will be saved automatically.

※ Note: For detailed explanations of each option, refer to [Chapter 4.7.4 – 21 CFR Part 11 Option] in the [TOP DESIGN STUDIO User's Manual].
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Q.
[R Series] How to Reinstall TOP Design Studio
Product
A.
If TOP Design Studio is damaged or not fully installed due to antivirus interference, follow the steps below to completely uninstall and then reinstall the software.
 
Step 1. Uninstall from Control Panel
1. Open [Control Panel] - [Unistanll a Program].
2. In the program list, right-click [TOP Design Studio] and select [Uninstall].
 

 
Step 2. Delete Remaining Folders
After uninstalling [TOP Design Studio] from Control Panel, some folders may remain.
You must delete them manually from the following locations:
-. C:Program Files (x86)M2I CorpTOP Design Studio
-. DocumentsTOP Design Studio
 
Delete the TOP Design Studio folder from both paths.

Step 3. Reboot the PC
Once all folders are deleted, restart your PC.

Step 4. Reinstall TOP Design Studio
1. If you are using an antivirus program, temporarily disable it.
2. Right-click the TOP Design Studio installer file and select [Run as administrator].
3. Follow the installation wizard to complete the setup.
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Q.
[R Series] How to Change PLC Communication from Serial to Ethernet
Product
A.
When changing the PLC communication method from Serial to Ethernet, follow the steps below in TOP Design Studio (TDS).
 
Step 1. Open Project Options
-. In TDS, go to [Project] - [Property].
-. The [Project Option] window will appear.
 
 
Step 2. Check Current Device Setting
On the left side under [Device Setting], you will see [PLC1] assigned to the Serial COM1 port.
To change this PLC to Ethernet, you must first add a PLC to the Ethernet port.
-. Right-click the Ethernet port to add a PLC, or click the [Add PLC] button at the top.
 
 
Step 3. Add a PLC to the Ethernet Port
Add the same PLC as assigned to COM1.
Configure the alias name and Ethernet communication parameters as required (interface, protocol, PLC IP address, etc.).
 
 
Step 4. Delete the Serial PLC
After adding the PLC to the Ethernet port, right-click the PLC assigned to COM1 to delete PLC (or use the [Delete PLC] button).
A Confirm window will appear.
 
 
Step 5. Select Replacement PLC
Click [YES].
A [Select PLC] pop-up will appear asking you to select a replacement PLC.
Choose the PLC you just added to the Ethernet port and click [OK].
The system will automatically update the PLC addresses from the COM1 port to the Ethernet port.
 
 
Step 6. Configure HMI Ethernet Settings
Go to [Project] - [Property] - [HmiSetup] - [Edit] - [Ethernet] and configure the TOP IP address.
 
 
Step 7. Build and Transfer the Project
Go to [Trans] - [Full Build & Transfer] to download the project to the TOP.
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Q.
[R Series] Converting ATOP Files to R Series Files
Product
A.
For the R Series (TOPR / TOPRX / TOPRW / TOPRE / TOPRH) using TOP Design Studio, project files are saved in the .TDS format.
 
Legacy ATOP products (Terminated) used TOP-Designer V2.3 or old software, which saved projects in the .TOP format.
 
To convert a [.TOP file] into a [.TDS file], you must perform a two-step conversion process: TOP -> DPX -> TDS
 
 
Step 1. Convert [.TOP File] to [.DPX File]
-. Install XDesignerPlus V2 or XDesignerPlus V4.
-. Run [XDPConvertor.exe] from the desktop or installation folder.
-. Convert the [.TOP file] into a [.DPX file].
-. Default installation path: [C:Program Files (x86)M2I CorpXDesignerPlus4]
 
 
Step 2. Convert .DPX File to .TDS File
1. In TOP Design Studio, go to [File] - [Open].
-. In the File Open window, set the extension filter to DPX or DPX4.
-. Open the converted DPX file.
 
 
2. In the Select Touch Model Pop-up, select the model name of the new R Series product, check the two options below, and click OK.
-. The [.TOP file] will be converted, and a new [.TDS file] will be generated.
 
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Q.
[R Series] _PARM_SAVE Error After Conversion to TDS
Product
A.
An error may occur in TOP Design Studio (TDS) after conversion due to changes and upgrades in functionality.

We apologize for the inconvenience.
 
The special address [_PARM_SAVE], which was previously used to save recipe data, is no longer supported in TOP Design Studio, and therefore results in a conversion error.
 
 

[Solution]
1. Create a Virtual Address
-. Go to [Project] - [Virtual Address] menu.
-. Click [Add], enter a virtual address name, and set the data type to 'BIT'.
   (In this example, the address name is set to "Parameter Upload".)
 
 
 
2. Configure the Recipe Settings
-. Go to [Project] - [Recipe] menu.
-. In the [Move] page, configure [Parameter Download / Parameter Upload].
   1) Parameter Download(HMI -> PLC): Condition to load recipe data into the PLC.
   2) Parameter Upload(PLC -> HMI): Condition to save PLC data as recipe data.
 
 

3. Replace the _PARM_SAVE Address
-. Change the move condition address for [Parameter Upload] from [_PARM_SAVE] to the newly created virtual address [Parameter Upload].
 
4. Assign Target Item Number
-. Enter the item number in the [Target Item Number] field of Parameter Upload.
-. When the move condition is met, the current PLC data is stored as the recipe data for the specified item (block).
 
 
[Reference]
-. For an example of recipe settings, please refer to post [Examples of Recipe Settings, Parameter Download, and Parameter Upload Features] in the following path on our website: [Service] - [Download] - [Manual/Design] - [Example Files]
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Q.
[R Series] Solution When TDS Transfer Stops at 0%
Product
A.
 
When transferring a project created in TOP Design Studio, you may encounter a situation where the transfer does not progress beyond 0%, even though [Full Build & Transfer] has been executed and both the build and connection information are confirmed.

This issue occurs when the PC’s firewall does not allow the TOP Design Studio transfer application, TDStransmitter.

[ Solution (Windows 10 Example) ]

1. Open [Control Panel] - [System and Security] - [Allow an app through Windows Firewall].
 
2. Click [Change settings].
 
3. Find [tdstransmitter] in the list and check all boxes (Private and Public).
 
Once completed, the project transfer should proceed normally.
 
For more details, please refer to the attached manual.
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